Can I buy CRM without a consultation?
Yes. Ready-to-use Core CRM has a £500 fixed implementation; AI-enabled Pro Suite has a £1,000 fixed implementation. Choose annual or monthly access and the seats you need. Customisation, migration, integrations and training need a consultation and separate quote. Live checkout links are being prepared, so use the CRM plan button to request one. Operations and Launch are quoted after discovery.
What happens before I receive a tailored quote?
We start with a short review of the outcome, users, current process, data and systems involved. Where the work needs deeper discovery or technical validation, we make that clear before committing to the build. Your proposal then sets out the agreed scope, assumptions, costs and delivery path.
What affects the cost of implementation or a scoped project?
The main factors are workflow complexity, user roles and permissions, data volume and quality, integrations, migration, security requirements, training and the number of journeys launching together. We show those drivers in the scope so a focused setup and a larger connected system are not presented as if they involve the same work.
Are third-party subscriptions included?
Not unless the proposal states that they are. External platforms, automation usage, AI usage or specialist software are listed separately so you can see which costs belong to Signal Shift and which belong to other providers.
Is ongoing support required?
Any post-launch support included in the project is stated in the scope. Ongoing support or improvement can be agreed separately where it is useful; the proposal makes that commitment clear rather than assuming it.
Can a project be delivered in phases?
Yes. Phasing is often the safest route: solve one valuable problem, prove adoption and data quality, then expand from a working foundation. Each phase has its own outcome and commercial boundary.
Do the prices include VAT?
The applicable VAT treatment and total due will be clear before you pay. For tailored work, the proposal and invoice will state the tax treatment. Ask if you need a VAT-inclusive comparison before deciding.