Why are CRM and Operations implementation priced separately?
The access price is predictable per user, but businesses vary in data quality, workflow design, integrations, permissions and training needs. A separate implementation quote keeps you from paying a generic setup fee that does not reflect the actual work.
What does “from” mean for Custom?
It means a clearly bounded Custom project can begin at that level. It does not imply a broad, multi-team transformation or complex application will cost the same. We define what the entry scope includes before quoting.
Are third-party subscriptions included?
Not unless the proposal states that they are. External platforms, automation usage, AI usage or specialist software are listed separately so you can see which costs belong to Signal Shift and which belong to other providers.
Is ongoing support required?
Any post-launch support included in the project is stated in the scope. Ongoing support or improvement can be agreed separately where it is useful; the proposal makes that commitment clear rather than assuming it.
Can a project be delivered in phases?
Yes. Phasing is often the safest route: solve one valuable problem, prove adoption and data quality, then expand from a working foundation. Each phase has its own outcome and commercial boundary.
Do the prices include VAT?
The formal proposal and invoice will state the applicable tax treatment for your purchase. If you need a VAT-inclusive comparison before deciding whether to proceed, ask and we will make the total clear.